Good Dog Design

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Wendy's, one of Australia's iconic franchises, contacted us with an interesting question.  Could we develop an online ordering system that would allow users across Australia to buy and pick up Ice Cream Cakes from the Wendy's store of their choice? Could we do this even though each store has only a phone line with no fax or internet capabilities?

After a whirwind of activity and hard work we are excited to launch the new website and e-commerce store. Working with the Wendy's team we designed and developed a deliciously fun new site for this Australian icon.   We also developed an innovative e-commerce feature that allows users to order and buy Ice Cream Cakes that they can pick up from the Wendy's of their choice.

Using a mix of web and custom built apps, Good Dog has developed 'Phoneology' which results in online orders taken by the site being placed and read out to the specific stores via an automated phone call.  The orders are placed into a queue and delivered at set points during the day. Employees  at the store can listen and record receipt of the order or have the option for the application to call back in one hour if they are too busy. 

The custom made application also delivers SMS and email notices to the store owners, as well as notifying Wendy's Head Office if an order is not marked as received by the individual store.

Why not try it for yourself today? These cakes are delicious!