Good Dog Design

Working with the Wendy's team we designed and created a deliciously fun new site for this Australian icon.   We also developed an innovative e-commerce feature that allows users to order and buy Ice Cream Cakes that they can pick up from the Wendy's of their choice.

Each store has only a phone line with no internet or fax access, meaning Good Dog had to think laterally about how to get orders to the stores.  Using a mix of web and custom built apps, Good Dog has developed 'Phoneology' which results in online orders are automatically placed and read out to stores via a phone call.  Employees  at the store can listen and record receipt of the order or have the option for to be called back in one hour if they are too busy. 

The admin application also delivers SMS and email notices to the store owners as well as notify Head Office if an order is not marked as received by the individual store.